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Tag Archives: commenting
Responding to readers by proxy
After reading a story on the Billings Gazette’s Web site about a woman who spent several months living in a sandstone cave above the city, I perused the story’s comments. This was among them: My question is, why didn’t the reporter respond himself? If there’s a policy preventing him from doing so, why does the [...]
What makes an online community?
Dan asked a good question this morning. It stemmed from Jodi’s story about the woman who lost her money-filled purse in a Bozeman parking lot and had it returned by a Good Samaritan. Dan noted that while our Web copy had only one comment, the pared-down AP version on the Billings Gazette’s Web site had [...]
A cooling off period in Bloomington, Ill.
Okay, this is the wrong way to build a civil community on your newspaper’s Web site. Just before the new year, the staff at the Pentagraph in Bloomington, Ill., decided that the comments on its stories were too uncivil, so the paper took its ball and went home: Reader comments on Pantagraph.com often are informative, [...]
Comment moderation: How far is too far?
Matthew Ingram has a short post up about a comment moderation decision made by Kurt Greenbaum at the St. Louis Post-Dispatch. In short, Greenbaum made a call to the system administrator behind an IP address that left two vulgar comments. As a result, the commenter lost his job. It’s a post that’s sparked some fascinating [...]
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Journalism can’t be a one-way street anymore