Responding to readers by proxy

After reading a story on the Billings Gazette’s Web site about a woman who spent several months living in a sandstone cave above the city, I perused the story’s comments.

This was among them:

moderation.jpg

My question is, why didn’t the reporter respond himself? If there’s a policy preventing him from doing so, why does the paper have that policy? Why aren’t reporters engaging with their readers online?

Related posts:

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  4. The hNews microformat may revolutionize how readers interact with our news
  5. Most readers would find a free alternative if their paper started charging for content
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